Sheraton Delfina Privilege
PROGRAM BENEFITS FOR SHERATON DELFINA PRIVILEGE
Non-Transferable (NT) – Benefits that can only be enjoyed by the Member. A valid membership card (and certificate where applicable) must be presented to redeem benefit.
Transferable (T) – Benefits that can be redeemed by non-members. A valid membership number (and certificate where applicable) must be presented to redeem benefit. Member need not be present at time of redemption.
ALL BENEFITS INCLUDING ROOMS ARE NOT AVAILABLE DURING BLACKOUT DATES
| Benefits | Restrictions |
| Dining Benefit (N/T)
Member dines free when accompanied by one or more paying guests. Member + 1 guest = 50% discount Member + 2 guests = 33.33% disc. Member + 3 guests = 25% discount Member + 4 guests = 20% discount Valid at i.cafe & Surf Bar for breakfast, lunch and dinner and at the Lobby Bar for lunch and dinner. |
▪ Only one card per table. ▪ Excludes alcoholic beverages, taxes, and gratuities. ▪ Not valid on Valentine’s Day, Christmas Eve, Christmas Day, New Year’s Eve or New Year’s Day. ▪ Please contact the hotel directly to confirm the date each holiday is observed. ▪ Other blackout dates may apply. |
| Dessert Benefit (T)
Each member will receive two (2) certificates, each valid for up to four (4) complimentary desserts, redeemable when dining with at least four (4) people |
▪Minimum purchase of four (4) Entrees. ▪Not valid for room service. ▪For dinner service only. |
| Birthday Benefit (N/T)
Each member will receive one (1) certificate, valid for one (1) complimentary bottle of house wine, pursuant to California state liquor laws, to be enjoyed during the week of member’s Birthday. |
▪ Member must be at least 21 years of age to order wine. ▪ Bottle may not be removed from restaurant. ▪ Not valid for Room Service. |
| Anniversary Benefit (N/T)
Each member will receive one (1) certificate, valid for one (1) complimentary bottle of house wine, pursuant to California state liquor laws, to be enjoyed during the week of member’s Wedding Anniversary. |
▪ Member must be at least 21 years of age to order wine. ▪ Bottle may not be removed from restaurant. ▪ Not valid for Room Service. |
| Wine Benefit (N/T)
Each member will receive two (2) certificates, each valid for one (1) complimentary bottle of house wine, pursuant to California state liquor laws, when member dines with four (4) other people while during dinner. |
▪ Not valid for room service ▪ Member must dine with 3 other people in order to redeem certificate. ▪ Must order minimum four (4) Entrees. ▪ Member must be a t least 21 years of age in order to redeem benefit. ▪ Bottle may not be removed from table. ▪ One certificate per visit. |
| Complimentary Appetizer (T)
Each member will receive two (2) certificates, each valid for one (1) complimentary appetizer when there are four (4) or more people dining. |
▪ Cost of Appetizer to be deducted before membership discount is applied. ▪ Valid for Dinner only. ▪ Must order minimum four (4) Entrees. ▪ Only one certificate may be used per visit. |
| Preferred Room Rate (T)
Each member is entitled to a Preferred Room Rate of 10% off the Best Available Rate, for no more than three (3) rooms per reservation. |
▪Subject to availability. ▪ Member need not be present at time of guest check-in to qualify. ▪ A valid membership card number must be quoted at the time of reservation. ▪ Not valid for bookings through travel agents or for group or block bookings. |
| Complimentary Night Stay Benefit (N/T)
Member will receive one (1) certificate valid for one (1) complimentary night stay at the Sheraton Delfino Santa Monica. |
▪ Based on advance reservations and restrictions on allocated rooms. ▪ Subject to availability. ▪ Member must contact The Sheraton Delfina in house reservations directly at 310-399-9344 to make reservations. ▪ Member must have certificate and valid membership card for benefit to be valid. |
| 25% Discount on Banquets (T)
Each Sheraton Delfina Privilege member is entitled to a 25% discount off any Meeting, Conference or Event (excluding tax and gratuities) with a minimum purchase of $750.00. |
▪ Maximum discount to $750.00. ▪ New bookings only. ▪ Does not include tax or service charge. |
| 25% off Valet Parking (N/T)
Each Sheraton Delfina Privilege member is entitled to a 25% percent discount on Valet Parking for one (1) vehicle when dining at the hotel by showing the cashier a valid membership card and paid restaurant receipt. |
▪ Not valid for overnight stays. ▪ Must provide restaurant receipt and membership card. |
| Special Privilege Weekend rate (N/T)
Member will receive one (1) certificate valid for a Special Privilege Weekend. Rate quoted upon booking. |
▪ Valid Friday to Sunday only. ▪ Subject to availability upon check in. ▪ Excludes taxes. ▪ One or two nights as determined by the hotel based upon weekend selected. ▪ In order to redeem this certificate, member must contact THE SHERATON DELFINA SANTA MONICA HOTEL in house reservations at 310-399-9344. |
| Complimentary Suite when Booking a Group of Ten or More Rooms (N/T)
Each member will receive one (1) certificate valid for one (1) complimentary suite when booking a group of ten (10) or more paying rooms. |
▪ One (1) certificate per group booking. ▪ In order to redeem this certificate member must contact THE SHERATON DELFINA SANTA MONICA HOTEL in house reservations at 310-399-9344. ▪ Subject to space availability at time of reservation. ▪ Suite will be provided for duration of the stay as a group. |
| Complimentary Upgrade to Next Available Room Category. (T)
Each member is entitled to a complimentary upgrade to the next available room category when staying on the Preferred Membership Rate. |
▪ Subject to availability upon check in. ▪ For paid room nights only. ▪ May not be used in conjunction with certificates. |
| 2 Nights for 1 (N/T)
Each member will receive one (1) “2 Nights for 1” certificate valid for a complimentary second consecutive night’s stay providing the previous night is paid for. |
▪ Subject to availability and hotel allotment. ▪ Previous night must be a paid night. |
| 3 Nights for 2 (N/T)
Each member will receive one (1) “3 Nights for 2” certificate valid for a complimentary third consecutive night’s stay providing the previous 2 nights are paid for. |
▪ Subject to availability and hotel allotment. ▪ Previous 2 nights must be paid nights. |
| 50% Off Rack Rate (N/T)
Each member will receive two (2) certificates, each valid for 50% discount on the rack rate. |
▪ Valid for single stay with a maximum stay of three (3) consecutive nights. ▪ Advance reservations required. ▪ Not valid in conjunction with other certificates or promotions. |
| Early Check In/ Late Check Out (T)
Each member is entitled to flexible check-in and check-out time, not to exceed two (2) hours before or after posted time, if available. |
▪ Subject to availability upon check in. |
| Complimentary Internet Access (T)
Each member is entitled to complimentary Internet access in guestroom. |
▪ Must be a registered guest. |
| Referral Card Incentive (N/T)
Upon submission of the names of five (5) friends or colleagues to be solicited for potential membership, members will receive one (1) Complimentary Night Stay. |
▪ In order to redeem this certificate, member must contact THE SHERATON DELFINA MONICA HOTEL in house reservations directly at 310-399-9344. ▪ Based on advance reservations, space availability and restrictions on allocated rooms. ▪ May not be combined with any other certificates or promotions. |
| CLUBHOTEL® Members
CLUBHOTEL® Members receive the same dining discount and preferred room rates as your Sheraton Delfina Privilege members. |
CLUBHOTEL® Members must present a valid membership card (shown below) to receive benefits. |
Members are advised they must make their reservations in advance stating the intent to use their Sheraton Delfina Privilege Guest Room Benefits. All Guest Room Benefits are subject to availability and special allotment.
TERMS & CONDITIONS
(i) Acceptance: Use of the membership card constitutes
acceptance of the terms and conditions listed herein.
(ii)
Membership Card: The membership card is the property of the issuing
agent and must be returned upon request; valid until the expiry date featured on
the membership card, which shall be one year after initial purchase date; has no
cash value and does not guarantee any dining reservation.
(iii)
Membership Benefit Conditions: All benefits are subject to
availability; valid seven days a week, unless otherwise specified,
excluding Black Out Dates below; valid until the expiry date
featured on the membership card and may not be used in conjunction with any
other discount or promotional offer. Membership discounts exclude applicable
taxes, service charges and gratuities.
(iv) Black Out
Dates: All benefits shall not be valid on the following dates: New
Year’s Eve, Christmas Day, Christmas Eve, Valentine’s Day and Easter
Day.
(v) Transferable and Non-transferable Benefits:
A.
Transferable: Benefits may be used by the Member or by a Member’s
guest. The Member/Membership Card need not be present at time of guests’ use of
the benefit.
B. Non-transferable: Benefits may be used only
by the Member and upon presentation of their valid Membership Card. Proof of
identification may be required by Hotel.
(vi)
Certificates: Only one (1) set of certificates per Member per
membership term. Hotels must be notified of the intended use of certificates at
the time of advance reservation. Certificates are valid seven (7) days a week ,
unless otherwise specified, up to the expiration date printed on said
certificates and such validity will not be extended; may not be used in
conjunction with any other discount or promotional offer; and have no cash
value. Cash/Thank you Certificates: Excluding applicable taxes, service
charges and gratuities.
(vii) Modification (Hotel/Restaurant
& Benefit Changes): At the time of going to print, all hotels
detailed in the membership collateral are participating hotel(s) within the
membership program. Participating hotel(s)/restaurants may cease to honor
benefits without prior notice. Benefits may also be subject to change without
prior notice. Wherever possible, Members will be kept updated on all such
modifications. Members can also verify restaurant participation & benefits
by calling Customer Service. Membership Program marketing agent declines any
responsibility for any such modification.
(viii) Currency
Exchange: All amounts listed in US$ may be charged/calculated in local
currency using current rates of exchange.
(ix) Lost/Stolen
Membership Materials: All lost or stolen certificates will not be
replaced. Lost or stolen membership cards must be reported to Customer
Service. A processing fee of US$ 20.00 will be charged for each replacement
membership card, which will be issued with the same expiration date as the
previously issued card.
(x) Cancellations: Cancellation
of Membership will be honored up to ten (10) days from the date of issue, but no
refund will be issued until the membership card and all certificates have been
returned unused to a Customer Service Office. Refund amount will be excluding
shipping & handling charges.
(xi) Limitation of
Liability: In no event shall the owners, operators, franchisors or
licensors of any hotel that may accept the benefits of membership herein, or any
of their affiliated or subsidiary companies, or their directors, agents,
managers, or employees, or the proprietor or the marketing agent of the
Membership Program (hereinafter collectively “Protected Parties”) be liable for
any indirect, special or consequential damages; and without limiting the
generality thereof, including any loss, cost or damage to, or suffered by, the
Member or others, arising from defects, negligence, delays, failure of
performance or non-performance, including all claims, demands, obligations,
liabilities, indebtedness, breaches of contract, breaches of duty or of any
relationship, liability for acts, omissions, misfeasance, malfeasance, damages
of every type, nature or kind suffered by Members or others, resulting from the
action, or inaction of the hotel or its agents or employees in connection with
the Benefits provided to Member herein. In the event of a breach of any of the
provisions hereof by any Protected Party, the extent of any liability of any
such Protected Party shall be limited to the amounts paid by Member as a
subscription for membership in the marketing program.
530 West Pico Boulevard
SANTA MONICA, United States 90405
+1 310 399 9344
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Hotel Rating:
