Hilton Abu Dhabi Premium Club


Hilton Abu Dhabi
Use of the membership card and/or any of the certificates constitutes acceptance of the terms and conditions listed herein:
1. Dining and Beverage Benefit (Non-Transferable): Members shall receive a twenty percent (20%) discount off the total food and beverage bill at participating outlets, as specified in the Premium Club brochure, for up to a maximum group size of ten (10) people dining.
Conditions: Only one card per table • Membership Card must be presented at time of dining in order to receive discount • All food and beverage must be purchased during the restaurants' operating hours, and ordered from the restaurants' regular menu, including any and all special menus, attachments, or "clip-ons" and room service • The discount must be applied when the bill is settled at the restaurant • The discount shall not be applied to (a) applicable taxes, local fees, service charges and gratuities; (b) take-away orders, banquet events, private functions, and pool parties; (c) discounted dining specials, special events or hotel promotions independent of the Premium Club program (d) meals taken as part of bed & breakfast, half-board or full-board package rates
2. Preferred Room Rate (Non-Transferable): Members shall receive a ten percent (10%) discount off the best available rate in any room type • Special offer of twenty percent (20%) discount valid until 15 Sept 2011
Conditions: Valid for single or double occupancy • A maximum of three (3) rooms can be reserved for the same dates on the Premium Club Members rate and member must occupy one (1) room • Not valid for bookings made through travel agents or for group or block bookings • Reservations must be made in advance and are subject to space availability restrictions • Membership number must be provided at time of advance reservation • Member rate will not be applicable unless a valid Premium Club membership card is presented upon check-in
3. Incremental Room Charges Benefit (Non-Transferable): Members shall receive a twenty percent (20%) discount off incremental room charges at Hilton, including mini bar, room service, spa and laundry services • This benefit shall not be applicable to a) Internet charges b) any charges for goods or services that are provided by persons or entities other than Hilton and c) any room rates or food and beverage charges already afforded a members discount
4. Certificate Booklet: Each member will receive one (1) set of Premium Club Certificates, valid at Hilton Abu Dhabi, containing the following certificates with terms & conditions as printed on each certificate:
a. 1 x Complimentary Night Stay Certificate (Non-Transferable): One (1) certificate for a complimentary night stay in a standard room accommodation • Upgrade to a higher category available at an additional charge • Reservations must be made in advance, directly with Hilton Abu Dhabi’s Reservations Office at +(971) 2 692 4123 • Reservations should be made no more than thirty (30) days in advance, of the intended date of stay
b. 1 x Complimentary Lunch or Dinner Certificate (Transferable): One (1) certificate to enjoy a complimentary lunch or dinner, valid for two (2) people at La Terrazza • Excluding beverages • Valid for buffet only • Not valid for theme nights or Friday Brunch
c. 1 x Spa Certificate (Non-Transferable): One (1) certificate to enjoy a twenty percent (20%) discount off a Spa treatment for up to two (2) people • Discount is excluding applicable taxes, service charges and gratuities • Discount not applicable on product or merchandise sales
5. Referral Benefit (Non-Transferable): Upon submission of the names of a minimum of five (5) friends or colleagues to be solicited for potential membership, Member shall receive for one (1) such friend who purchases, one (1) certificate to enjoy a complimentary bottle of house wine when two (2) or more people are dining at La Terrazza.
Conditions: A maximum of only (1) certificate each per member per membership term
6. Renewal Benefit (Non-Transferable): In appreciation of membership renewal, Member shall receive, one (1) certificate to get the second consecutive night free, when paying for the first night at the best available rate • Valid for check-in on Thursday, Friday or Saturday night only
For membership benefits at other participating Hilton hotels, contact Premium Club Member Services Office at + (971) 6 574 6021/31, e-mail cs-dubai@clubhotel.com, or visit www.premiumclubme.com.
(i) Acceptance: Use of the membership card constitutes acceptance of the terms and conditions listed herein.
(ii) Membership Card: The membership card is the property of the issuing agent and must be returned upon request; valid until the expiry date featured on the membership card, which shall be one year after initial purchase date; has no cash value and does not guarantee any dining reservation.
(iii) Membership Benefit Conditions: All benefits are subject to availability; valid seven days a week, unless otherwise specified, excluding Black Out Dates below; valid until the expiry date featured on the membership card and may not be used in conjunction with any other promotional offers, discounts, loyalty programs, coupons or vouchers. Membership discounts exclude applicable taxes, local fees, service charges and gratuities.
(iv) Black Out Dates: All benefits shall not be valid on the following dates:
a. Dining: New Year’s Eve, Christmas Eve, Christmas Day, Valentine’s Day, Mothers Day and Eid period
b. Rooms: Formula 1
(v) Transferable and Non-Transferable Benefits:
A. Transferable: Benefits may be used by the Member or by a Member’s guest. The Member/ Membership Card need not be present at time of guests’ use of the benefit.
B. Non-Transferable: Benefits may be used only by the Member and upon presentation of their valid Membership Card. Proof of identification may be required by Hotel.
(vi) Certificates: Only one (1) set of certificates per Member per membership term. Hotels must be notified of the intended use of certificates at the time of advance reservation. Certificates are valid seven (7) days a week , unless otherwise specified, up to the expiration date printed on said certificates and such validity will not be extended; may not be used in conjunction with any other promotional offers, discounts, loyalty programs, coupons or vouchers; and have no cash value. Certificates cannot be resold once issued to a Member.
(vii) Modification (Hotel/Restaurant & Benefit Changes): At the time of going to print, all hotels detailed in the membership collateral are participating hotels within the membership program. Participating hotels/restaurants may cease to honor benefits without prior notice. Benefits may also be subject to change without prior notice. Wherever possible, Members will be kept updated on all such modifications. Members can also verify restaurant participation & benefits by calling Customer Service. Membership Program marketing agent declines any responsibility for any such modification.
(viii) Currency Exchange: All amounts listed in US$ may be charged/calculated in local currency using current rates of exchange.
(ix) Lost/Stolen Membership Materials: All lost or stolen certificates will not be replaced. Lost or stolen membership cards must be reported to Customer Service. A processing fee of US$ 20.00 will be charged for each replacement membership card, which will be issued with the same expiration date as the previously issued card.
(x) Cancellations: Cancellation of Membership will be honored up to ten (10) days from the date of issue, but no refund will be issued until the membership card and all certificates have been returned unused to a Customer Service Office. Refund amount will be excluding shipping & handling charges.
(xi) Limitation of Liability: In no event shall the owners, operators, franchisors or licensors of any hotel that may accept the benefits of membership herein, or any of their affiliated or subsidiary companies, or their directors, agents, managers, or employees, or the proprietor or the marketing agent of the Membership Program (hereinafter collectively “Protected Parties”) be liable for any indirect, special or consequential damages; and without limiting the generality thereof, including any loss, cost or damage to, or suffered by, the Member or others, arising from defects, negligence, delays, failure of performance or non-performance, including all claims, demands, obligations, liabilities, indebtedness, breaches of contract, breaches of duty or of any relationship, liability for acts, omissions, misfeasance, malfeasance, damages of every type, nature or kind suffered by Members or others, resulting from the action, or inaction of the hotel or its agents or employees in connection with the Benefits provided to Member herein. In the event of a breach of any of the provisions hereof by any Protected Party, the extent of any liability of any such Protected Party shall be limited to the amounts paid by Member as a subscription for membership in the marketing program.
PO Box 877
ABU DHABI, United Arab Emirates .
+97 126 811 900


