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Member Benefits > Local Programs

CLUBHOTEL Local Membership Programs

eat@MANDARIN

12 Months
S$450

Indulge your senses with a host of unparalleled fine dining, lush accommodation and other exceptional privileges at Mandarin Orchard Singapore, Marina Mandarin Singapore and Meritus Pelangi Beach Resort & Spa, Langkawi.

A whole new lifestyle beckons, with an amazing array of benefits and dining privileges at more than 15 restaurants and bars. Savour delectable treats alongside priceless moments of pure enjoyment.

SERVICES, FACILITIES AND LOCAL MEMBERSHIP BENEFITS

  1. Dining Benefits:
    The following discounts exclude tax, gratuity, and beverages/alcoholic beverages and are valid at restaurants. Non-Transferable. Not valid for outside catering. Valid only one card per booking. Valid only one card per table.
    1. 33% for cardholder and one guest
    2. 33% for cardholder and two guests
    3. 25% for cardholder and three guests
    4. 20% for card holder and four guests or more (up to total of 10 people)
    5. 15% for cardholder alone

    Beverage Benefit:
    Member will receive fifteen percent (15%) discount on all beverages at all outlets

    Participating Outlets

    • Mandarin Orchard Singapore:
      • Chatterbox
      • Mandarin Court
      • Triple Three
      • Bar on 5
      • Coffee & Crust (flat 15% discount)
    • Marina Mandarin Singapore:
      • Aquamarine
      • Atrium Lounge and Sense Patisserie
      • Peach Blossoms
      • Café Mocha (flat 10% discount)
    • Meritus Pelangi Beach Resort & Spa:
      • Horizon and Cascade Pool Bars
      • Pelangi Lounge
      • Spice Market Restaurant
      • Tepian Cenang Beach Bar
      • The Boat House BBQ Restaurant and Pub

    The discount is applicable to the food portion of the bill not applicable for banquet, outside catering, room service and mini bar.

    The discount applies to the restaurant’s regular and special menus including any daily or periodic specials or additions, unless otherwise stated by the restaurants.

  2. Referral Card Incentive:
    For every 2 successful referrals, member will receive 1 X $50 cash certificate to be used on F&B with minimum spend of $100 after discount. Non-Transferable.

  3. Renewal Benefit:

    • First Year:
      Member will receive one (1) complimentary supplementary membership card
    • Second Year onwards:
      • Member will receive one (1) complimentary supplementary membership card
      • One (1) certificate for for fifty percent (50%) discount on the total food bill in any one of the hotel’s restaurants, when dining at a table of six (6) to twelve (12) people. Not valid with any other discounts or promotions. Non-Transferable.

  4. Cash Certificates:
    Member will receive Four (4) certificates valued at One Hundred Dollars ($100) to be used for either Food and Beverage or Room Bookings at Mandarin Orchard Singapore and Marina Mandarin Singapore (Two certificates per hotel). Certificates can be used in conjunction with member discounts (Rooms, not F&B) and one certificate can be used per dining visit or per room booking. Non-Transferable.

  5. Complimentary Bottle of House Wine:
    Member shall receive two (2) certificates valid for a complimentary bottle of house wine, to be enjoyed when dining in any participating restaurants. Non-transferable. One certificate for Mandarin Orchard Singapore and one certificate for Marina Mandarin Singapore.

  6. Complimentary Cake:
    Member shall receive one (1) complimentary cake when dining at either hotel. Advance order for the cake is required at time of reservation at restaurant. Minimum of 4 adult diners required.

  7. Special Occasion Certificate:
    One (1) “Special Occasion” certificate for fifty percent (50%) discount on the total food bill in any one of the hotel’s restaurants, when dining at a table of six (6) to twelve (12) people. Not valid with any other discounts or promotions. Non-Transferable. Certificate is valid for 3 months from purchase of membership, can be used in conjunction with birthday cake and wine voucher. Advance booking quoting use of voucher required.

  8. 50% Discount for 2 Diners:
    Member will receive a total of Four (4) certificates valid for 50% food discount when member and one guest dine at at participating outlet. Two (2) certificates for Mandarin Orchard Singapore and Two (2) certificates for Marina Mandarin Singapore. Non-Transferable.

  9. Guest Room Benefits:

    1. Weekday Rates
      Member receives Ten (10%) discount on Best Available Rates over the Weekdays (Sunday – Thursday nights), with complimentary internet and upgrade to next room category. Transferable. Subject to availability. Applicable at Mandarin Orchard Singapore, Marina Mandarin Singapore, and Meritus Pelangi Beach Resort & Spa. If booking for guest, member needs to clearly state name, passport number, contact number and email address of staying guest. Credit card guarantee for room can be made by members or guest with a minimum of 3 days advanced booking required. Upgraded room not inclusive of Club category and suites, and subject to availability upon check in
    2. Weekend Rates
      Member receives Fifteen Percent (15%) discount on Best Available Rates over the Weekends (Friday – Saturday nights). with complimentary internet and upgrade to next room category. Transferable. Applicable at Mandarin Orchard Singapore, Marina Mandarin Singapore, and Meritus Pelangi Beach Resort & Spa. If booking for guest, member when making booking needs to clearly state name, passport number, contact number and email address of staying guest. Credit card guarantee for room can be made by members or guest with a minimum of 3 days advanced booking required. Upgraded room not inclusive of Club category and suites, and subject to availability upon check in
    3. Upgrade Certificates
      Member will receive Three (3) Room Upgrade Certificates to the next category (except on Premier Room). Transferable. Applicable for room bookings by members and guests of members. Valid with discount off BAR for non Club and Suite rooms. Upgraded room not inclusive of Club category and suites, and subject to availability on day of reservation made
    4. Laundry
      Member will receive twenty five percent (25%) discount on laundry when staying in-house at Mandarin Orchard Singapore, Marina Mandarin Singapore, and Meritus Pelangi Beach Resort & Spa.
  10. Additional Benefits:

    Beauty & Fitness

    • One Transferable Twenty Five percent (25%) off treatments at Teratai A la Carte Menu at Meritus Pelangi Beach Resort & Spa. Advance reservations required Transferable
    • Member is entitled to Twenty Five percent (25%) off treatments at Chinois Spa A la Carte Menu at Mandarin Orchard Singapore. Advance Reservations required.Non-Transferable
    • Member will be entitled to use the Pool and Fitness Center at Marina Mandarin Singapore. Terms and Conditions apply.Non-Transferable

  11. Complimentary Parking:
    Enjoy free parking at Mandarin Orchard Singapore, Marina Mandarin Singapore (up to 3 hours) and Meritus Pelangi Beach Resort & Spa, Langkawi. Valid when staying at the hotels or dining with a minimum spend of fifty dollars ($50) after discount, excluding service charge and government taxes.

All membership benefits are available throughout the year except on Chinese New Year’s Eve as well as first 15 days of Chinese New Year, Valentine’s Day, Mother’s Day, Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day.
On Black out dates, members will still receive 15% off overall food discount
The discount applies to the restaurant’s regular and special menus including any daily or periodic specials or additions, unless otherwise stated by the restaurants.


TERMS & CONDITIONS

(i) Acceptance: Use of a membership card constitutes acceptance of the terms and conditions listed herein.

(ii) Membership Card: The membership card is the property of the issuing agent and must be returned upon request.  Membership cards are valid for the Membership Term as embossed on the membership card, which is one year after initial purchase date.  Membership cards have no cash value and do not guarantee a dining reservation.

(iii) Membership Benefit Conditions: All Membership Benefits are valid only during the Membership Term and shall automatically expire thereafter.  All benefits are subject to availability, valid seven days a week, excluding Black Out Dates, and may not be used in conjunction with any other discount or promotional offer.

(iv) Certificates:  Only one booklet of certificates per Member per Term. HOTEL must be notified of the intended use of certificates at the time of advance reservation.  Certificates are valid seven (7) days a week up to the expiration date printed on said certificates. Validity will not be extended beyond the printed expiration date. May not be used in conjunction with any other discount/ promotional offer.

(v) Transferable and Non-Transferable Benefits:   
A. Transferable:
Benefits may be used by the Member or by a Member’s guest. The Member/ Membership Card need not be present at time of guests’ use of the benefit.
B. Non-Transferable: Benefits may be used only by the Member and upon presentation of their valid Membership Card.  Proof of identification may be required by HOTEL.

(vi) Black Out Dates: All benefits shall not be valid on the following dates: Valentine’s Day, Christmas Eve, Christmas Day, New Year’s Eve and Day, Golden week and Obon periods.

(vii) Modifications (Restaurant & Benefit Changes): Participating restaurants may cease to honor benefits without prior notice.  Benefits may also be subject to change without prior notice.  Wherever possible, Members will be kept updated on all such modifications.  Members can also verify restaurant participation & benefits by calling Customer Services.  Membership Program marketing agent declines any responsibility for any such modifications. 

(viii) Lost/Stolen Membership Materials: All lost or stolen certificates will not be replaced.  Lost or stolen membership cards must be reported to Customer Services.  A processing fee of 2000 SGD will be charged for each replacement membership card, which will be issued with the same expiration date as the previously issued card.

(ix) Cancellations: Cancellation of Membership will be honored up to ten (10) days from the date of issue, but no refund will be issued until the membership card and all certificates have been returned unused to a Customer Services Office. Refund amount will be excluding shipping & handling charges.

(x) Limitation of Liability: In no event shall the owners, operators, franchisors or licensors of any hotel that may accept the benefits of membership herein, or any of their affiliated or subsidiary companies, or their directors, agents, managers, or employees, or the proprietor or the marketing agent of the Membership Program (hereinafter collectively “Protected Parties”) be liable for any indirect, special or consequential damages; and without limiting the generality thereof, including any loss, cost or damage to, or suffered by, the Member or others, arising from defects, negligence, delays, failure of performance or non-performance, including all claims, demands, obligations, liabilities, indebtedness, breaches of contract, breaches of duty or of any relationship, liability for acts, omissions, misfeasance, malfeasance, damages of every type, nature or kind suffered by Members or others, resulting from the action, or inaction of the hotel or its agents or employees in connection with the Benefits provided to Member herein.  In the event of a breach of any the provisions hereof by any Protected Party, the extent of any liability of any such Protected Party shall be limited to the amounts paid by Member as a subscription for membership in the marketing program.